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Privacy policy

In the Name of Allah, the Most Gracious, the Most Merciful.

1. Our Covenant of Trust  At LuxeCotton, we view your personal data not as a resource to be exploited, but as a Trust (Amanah) that you have placed in our hands. Allah (SWT) commands in the Quran: "Indeed, Allah commands you to render trusts to whom they are due..." (Quran 4:58).

This policy outlines how we protect that trust while using the Shopify platform to serve you.

2. Information We Collect & Why  We adhere to the principle of Need. We only collect information that is strictly necessary to fulfill our contract with you or to improve your experience. We do not engage in excessive surveillance.

  • Order Information: We collect your Name, Address, and Phone Number.

    • Purpose: To fulfill the delivery obligation. Without this, we cannot deliver your goods.

  • Payment Information: We do not store your full credit card details on our local servers. All payments are processed through secure, encrypted gateways (Shopify Payments/COD) to minimize risk.

  • Device Information: We automatically collect your IP address and browser type to ensure the security of our website and prevent fraud.

3. How We Use Your Information Your data is used solely for the purpose for which it was given, or for lawful improvements to our service.

  • Fulfillment: To ship your order and send you invoices.

  • Communication: To update you on your order status.

  • Marketing (With Consent): We may send you updates on new collections. However, we respect your right to silence. You may unsubscribe at any time, and we will honor that immediately.

4. Sharing Information (Third Parties) 

We must share data with essential service providers to function:

  • Shopify: Our store is hosted on Shopify. They process your data to allow our website to function.

  • Courier Services: We must share your address and phone number with our delivery partners so they can reach you.

  • Legal Compliance: If required by the laws of Pakistan, we may disclose information to authorities.

5. Cookies & Tracking  We use cookies  to remember your cart items and preferences. This is done to facilitate your ease, not to spy on your private life outside of our website.

6. Data Security We implement industry-standard security measures to protect your data. While no system is perfect, we spare no effort in safeguarding your information. 

7. Your Rights

  • Right to Access: You may ask us what data we hold about you.

  • Right to Deletion: You may ask us to delete your personal data from our records, provided you have no outstanding debt with us.

  • Right to Correction: If your data is incorrect, please inform us, and we will correct it immediately.

8. Contact Us For any privacy concerns, please contact us. We are accountable to you, and ultimately to Allah, for how we handle your information.

  • Email: Info@luxecotton.shop

  • Address: 12-Km, Main Jhang Road , Faisalabad, Pakistan